These terms and conditions explain the obligations and responsibilities of Rapid Movers Online put up in http://www.RapidMovers.online (“Website“) (collectively with the site, referred to as “Services“). (“RapidMovers“) or (“We”, “Us”, or “Our”), is a registered company under the laws of Bangladesh.
General terms and conditions will be applied to the extent we mention them in our written document. Anything beyond the scope of our terms and conditions will not be satisfied. The time you accept your delivered goods, it will be considered as your consent to our terms and conditions. Something that is precarious and hazardous to the environment, considered as illegal in Bangladesh, won’t be accepted as a forwarding material at all. Only you have to bear the brunt if you fail, avoid or decline to let us know about the nature of the material. Please have a look at our Return and Refund Terms and Condition.
Please also see our Return and Refund Terms and Conditions.
We believe that you are aware of the vulnerability of internet security. So the information that goes on our website for service purpose might be retrieved by a third party. Rapid Movers has nothing to do in this matter.
The document we provide to you must not be copied or made available to any third party unless we say that in our terms and conditions.
We try our best to stick to the specific deadline in our website. In case of calamity or if something unexpected happens, delivery deadlines will not be obligatory unless mentioned otherwise. We consider our contractual agreement on a case to case basis and extra charges might be applied.
Except for our negligence and breach of contract we will not be liable for any loss or damage of the goods if caused by the following circumstances:
Certain number of provisions is mandatory to use RapidMovers services .Following cases are specifically banned:
Mover shall not be required to accept for transportation any truckload shipment which exceeds gazetted by Land Public Transport Commission) and Road Transport Department weight limit or which occupies more than the full visible capacity of the truck which is provided or size of truck that have been booked prior to pick up date even if the truck provided may be able to carry the excess load.
Pick-ups and deliveries shall be made between morning 6 and night 11:30 hrs local time unless special arrangement already been made and agreed upon for timing beyond previously mentioned time. Appointments shall be made at no charge. Mover shall not be liable for late deliveries or unkept appointments due to circumstances beyond mover’s control such as but not limited to weather and traffic conditions, store loading and wait times, customer special requests, and other unexpected barriers to loading or unloading.
Mover assumes no responsibility for insuring or otherwise providing for clearance of lorry through or inspection by premise’s management. Mover is not responsible for the application for entry permit into pickup or delivery premise if the management rule and regulation require entry pass or permit to be applied beforehand. Mover or party in possession shall not be liable for loss, damage, deterioration of the goods or delay in delivery due to the process for management clearance or inspection.
The rates named herein include pickup or delivery at all points within the limits of the cities, towns, villages and other points from and to which rates apply, but each booking will include only pickup and one delivery unless special request are made and the additional charges is agreed upon.
Mover shall allow (one) hour of waiting time both for loading and unloading to begin. Such time shall commence from the time the mover arrived or from the time the mover was requested to wait for loading or unloading to start, whichever is later.
In addition to the base rate and additional services requested for any booking and unless otherwise agreed in writing, the following accessorial charges shall apply and shall be reflected on the amended booking details and receipt shall the customer requested for one.
Any cancellation shall be made BEFORE twenty-four (24) hours of scheduled pick-up by informing RapidMovers. Customer Service or the assigned mover by call, Whatsapp or SMS.
If a service is booked and then cancelled within twenty-four (24) hours of scheduled pick-up, customer shall pay 50% from the booking total price or BDT 2500 cancellation charge (whichever is lower). Cancellation fee may also applicable but not limited to the following circumstances:
If the mover already arrived discovers, through communication with the customer, that the customer’s items are not eligible for the Services due to not limited to, items under the “TRANSPORT AND GOODS LIMITATIONS” list and/or incorrect information provided by the customer that make the moving process unable to proceed.
When the your goods are transported or moved for the purpose of transportation, any risk (including accidental loss, destruction or deterioration) (“Risk“) shall pass to you as soon as we have delivered the goods to the assigned mover. As part of Our value-added Services, We will assist in ensuring the highest level of care is administered while handling and transporting your goods but we cannot accept any liability arising therefrom.
You undertake the Services at your own risk and agrees to indemnify RapidMovers and its employees against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisors fees) and any claim arising from your own actions in any way in connection with the Services, or a breach of your obligations as set forth in these Terms and Conditions.
RapidMovers is not liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Services. This limitation does not exclude any liability for negligence by RapidMovers or death or personal injury arising out of such negligence.
The invalidity, illegality, or unenforceability of the whole or part of these Terms and Conditions do not affect or impair the continuation in force of the remainder of the Terms and Conditions.
These Terms and Conditions represent the entire agreement between the parties relating to the Services (unless otherwise expressly confirmed in writing by RapidMovers) and supersede all prior representations, agreements, negotiations or understandings (whether oral or in writing). Except as specifically set out herein, all conditions, warranties and representations expressed or implied by law are excluded. For the avoidance of doubt, no information of any nature about the Services or any of these Terms and Conditions should be relied upon unless confirmed in writing by RapidMovers.
Failure to utilize the right or law provided here can’t correlate to the waive of the right or law.
These terms and conditions will be adjudicated by Bangladeshi law and all parties have to stick to the jurisdiction of Bangladesh Supreme Court.
Those who are not a party to these terms and conditions, have no right, claims or benefit stated upon us . Nobody can gain any advantage in relation to these terms and conditions.
We solely have the right to revise these terms and conditions. Any change can be applied at any time. You need to read these terms and conditions periodically.
After these updated terms and conditions got effective you will have to stick to these terms. If you can’t abide by these new terms, please stop using our service.
All of our rights are reserved.